Privacy Policy

1. Our Commitment to Your Privacy

Stay Sprayed is dedicated to safeguarding your personal information and ensuring it is handled responsibly. We are focused on providing effective pest control services, including ant treatment in Mount Gambier, and we collect only the information necessary to operate our business efficiently.

2. What Information We Collect

We may collect:

- Your name

- Property address

- Contact details (phone number and email address)

- Service history and treatment records

- Notes relevant to pest activity or site conditions

This information is collected when you:

- Make a booking for pest control services

- Request a quote for rodent control in Mount Gambier

- Contact us directly

- Use our website

3. How We Use Your Information

Your information is utilized to:

- Schedule and provide pest control services

- Generate treatment reports and invoices

- Send appointment confirmations and reminders

- Provide follow-up communication

- Manage warranty or service inquiries

We may also send occasional service reminders or review requests related to your previous service, including our spider sprayer service in Mount Gambier. We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Service Providers

We engage trusted third-party platforms to operate our business systems, including booking software, invoicing systems, and communication tools. These providers may store or process your information on our behalf solely for delivering our pest control services. We take reasonable steps to ensure these providers uphold appropriate data security standards.

5. Data Security

We take reasonable steps to protect your personal information from:

- Loss

- Unauthorized access

- Misuse

- Disclosure

While no online system can guarantee absolute security, we utilize reputable platforms and industry-standard safeguards.

6. Access and Correction

You may request access to the personal information we hold about you. If any information is incorrect or outdated, we will update it upon request.

7. Marketing & Communication

From time to time, we may send:

- Service reminders

- Seasonal pest advice

- Review requests

You may opt out of marketing communications at any time by contacting us. Operational messages related to booked pest control services will still be sent as required.

8. Website Usage & Cookies

Our website may use basic analytics or cookies to improve user experience and understand website traffic. This data does not personally identify you.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Stay Sprayed

Mount Gambier, SA

info@staysprayed.com.au